This shop is absolutely amazing. I was so pleased with Auto Medic. The owner and staff are excellent and their experience is very apparent in the quality of the work they do. Secondly, when I dealt with the owner Rob, I found him refreshingly honest and which is hard to find these days. You get all of that with extremely fair pricing too! You guys have a new loyal customer. Thanks again Rob for doing the safety for my step-daughters first car. She loves it!
Wonderful service, really fast and fair priced. We had dead alternator whilst road tripping through thunder bay, they managed to call around trying to find a spare part fit us in on the same day and had us back on the road before evening. Can’t recommend them enough and thanks for helping us out :)
Rob and his staff are knowledgeable, friendly and fair. Rob carefully explains the work needed and why. Highly recommend.
I bought a second hand Buick that was in good condition at the end of August. The motor was humming a bit loudly so before I went on my first big road trip down south I wanted a quick and simple tune up to make sure things would run smoothly on the highway. I was recommended Auto Medic by a friend. I took my Buick to them and it was ready the very next day. I thought “Wow” what excellent service! Until I saw the bill... $500! They did not even inquire with me first or give me any kind of estimate. Apparently the mass air flow sensor needed replacing. As frustrated as I was with this final cost I thought to myself, it is fine, it is okay, at least now I know that my vehicle will be safe and ready for my road trip.... this was NOT the case. My vehicle broke down an hour outside of Parry Sound. I had a auto shop in Parry Sound replace the motor, so thousands of dollars later I drove down to Parry Sound with my Dad to pick up the vehicle and bring it back to Thunder Bay. I made auto medic aware of the incident and even went as far as to email them a invoice. They did not get back to me. I guess now that they have my money they wouldn’t feel a need to do so. Crooked, unprofessional business. I won’t ever be going back.
I would definitely recommend you to anyone I know that needs any auto assistance. I had a great experience with them. Affordable prices. Employees were very knowledgeable. The owner worked with us to keep the price down. Even when I was sold the wrong part he called to get the right part for my vehicle, at better price; So thank you to all the guys at Auto Medic, from a great full Mom.
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