Grant Auto

178 Front St, Thunder Bay, ON P7A 4K7, Canada

About Grant Auto

4 / 5

from reviews

    ImKoala I.K
    November 13, 2023

    I’ve been going here for a while didn’t really have a problem with grants auto much before besides the fact that they can’t buy a torque wrench they just make sure the lug nuts are tight before sending you off and tell you to come back in a couple days (which is insane because if my wheel came off and killed someone id be living with that for the rest of my life). The main issue at hand is I bought front struts for my car he installed them, I forgot to mention I wanted the used struts back so I can sell them online, grant gave them to his employee to bring them to the scrap yard without telling me before hand and when I came to pay he told me they were gone and said he would try to get them back. A couple days goes by I call to see if he has them and he says no the scrap took them. I ask for some sort of compensation as an alternative for future work that I would need he would give me a discount. He refused and when I told him he was responsible for throwing them out he said he’s not going to do any future work on my car. He claims in other reviews he wants “to work with the customer not against” yet he does this. I’d give them 0 stars if I could.

    Michelle Nicholson
    August 24, 2023

    Honestly couldn't ask for better service. My daughter and I broke down and had our car towed to Grant's Auto. They squeeze us in and even picked us up from the hotel. They were fast efficient and honest. They even check in with us the following day to make sure we were okay, Thank you from the bottom of my heart we appreciate you all

    Albin Antony
    June 25, 2020

    The best place for all kind of auto work, I really recommend this place. Owner is so polite and kind, will give right estimated price on the spot Cheapest option I've ever seen in thunder bay Still having high quality U guys are the best..! Especially for international students

    David Bates
    January 28, 2023

    The best experience I've ever had at a mechanic. Took time to explain everything that was done, and why it was needed. Fixed my car in less time than expected, and cheaper than anticipated! Great customer service to boot. A++++ will come again.

    Elena Riaboshapkina
    October 17, 2023

    The best car service in town! Thank you for awesome work with my car 🤗

    Grant Auto

    Our Address

    178 Front St, Thunder Bay, ON P7A 4K7, Canada

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