Metro Thunder Bay

505 Arthur St W, Thunder Bay, ON P7E 5R5, Canada

About Metro Thunder Bay

4 / 5

from reviews

    Jolene Stahn
    October 11, 2021

    Unfortunately they didn’t have what I was looking for, but the staff was still nice. The store was clean, smelled good and had a lot of seasonal things like the pumpkins and squash! Their hours are currently as seen in the photos 7am- 11pm.

    Yash Patel
    June 16, 2023

    Really racist staff, I was here to buy flowers and cake for my girlfriend’s birthday and went browsing through the store. At the bakery side they gave me really rude replies to every question I asked about cake, even after I bought the cake there attitude didn’t change, when I wanted to write something on it they said to buy it from 6 isle or something but couldn’t help me write it. I saw them being helpful and cheerful to white couple just a few minutes back. Then I went to buy flowers, and there it was a total disaster, each time I tried to ask about plants, she said ‘what’ in a really rude tone that drives people away. She didn’t answer my single question and made me feel really miserable as a customer. This is not how you should treat your customers. I am an international student that doesn’t mean I am your slave or someone who you can be rude. I am paying for what I am buying with my honest hard earned money. You don’t get the right to judge me and treat me differently just cause I am brown. Here is my bill for your reference, I won’t shop here ever again, this is not how customers should be treated. This happened from 10:30 to 11:30ish in the morning near plant and cake sections check the video and see for yourself management.

    Tim Cicigoi
    June 17, 2023

    Store is great, but explain why I need to register to just view your flyer online. Want to decide on what I may want before visiting store. Might not now that you've put conditions on viewing your flyer. Unless I'm doing something on my end.

    Jen Campbell
    October 23, 2023

    Went to pick up my Too Good to Go order today @4pm’ish. Customer service booth was empty and no bell to ring. I made eye contact 3x with a lady that was holding a clipboard overseeing self checkout. After 7 mins of standing there I approached the lady with the clipboard asking if she would mind paging customer service for me to which she replied that was her. Perturbed she let me stand there that long but None the less I turned my phone around stating I was there to pick up. “Oh another one of those” was all she said and was gone. Never got the chance to express to her I was sorry to be such an inconvenience. Oct 23/23 Easy parking, nice lay out, competitive prices and staff have always been helpful and friendly.

    Siddhartha Karra
    August 20, 2023

    Bakery is closed mostly or no one works there and on counter it shows 10 pm

    Metro Thunder Bay

    Our Address

    505 Arthur St W, Thunder Bay, ON P7E 5R5, Canada

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