I am over- the- moon happy with the service I received from Gradner's today; I booked the Seasonal Maintenance Package. I was also concerned about a new noise I couldn't identify and when I played the video they sent, I yelled "That's it!" They're fixing that belt next week. Excellent service, affordable and trustworthy. ⭐️⭐️⭐️⭐️⭐️
Virgil Plotzki
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October 09, 2024
When my son's car would not start Tuesday we had CAA tow it to Gradner's Garage at a friend's recommendation. As my son is a delivery driver who uses his own car, they diagnosed the issue and replaced the starter Wednesday. He was back at his job Thursday. They were sympathetic, friendly and I can't say enough about the staff's effort to help him out. Thanks.
Cassandra Knight
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February 24, 2025
Brought our Truck in for repair at noon and had the truck home by 5pm all fixed up.
They were courteous and fast and would recommend them and will use them in the future for any other repairs.
Derek Lankinen
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February 22, 2024
My truck started making a noise in Westfort a few days ago. Drove straight to Gradner’s, I haven’t used them before but my Dad has multiple times and has been extremely happy (which isn’t easy). Ian’s team was down a guy but said he would do his best to get to it in a timely fashion. To my surprise, a day later the truck was fixed, the service was great; the team was extremely personable and the digital report from the technician was a great touch. The Price I felt was more than fair and they turned what could have been a stressful situation into a quick Easy fix. Will definitely be using them Again!
Valence Allan
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February 15, 2024
Customer service was good and was able to get a timely appointment. Price was competitive with other garages (in my experience, for the same job - safety inspection). Was a bit disappointed with the extra charge for 'brake inspection' and can't say I've ever experienced it where re-checking, within the same month (let alone the same day), resulted in an extra service fee. For context, I've completed the work on >20 of my personal use vehicles and have never had a charge for a re-check on the work (from dealership, family run, or chain shops). Overall, seems like a reliable family run shop, would recommend generally.
Our Address
195 Frederica St E, Thunder Bay, ON P7E 3V4, Canada
Claim Listing: NAPA AUTOPRO – Garry’s Automotive
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I am over- the- moon happy with the service I received from Gradner's today; I booked the Seasonal Maintenance Package. I was also concerned about a new noise I couldn't identify and when I played the video they sent, I yelled "That's it!" They're fixing that belt next week. Excellent service, affordable and trustworthy. ⭐️⭐️⭐️⭐️⭐️
When my son's car would not start Tuesday we had CAA tow it to Gradner's Garage at a friend's recommendation. As my son is a delivery driver who uses his own car, they diagnosed the issue and replaced the starter Wednesday. He was back at his job Thursday. They were sympathetic, friendly and I can't say enough about the staff's effort to help him out. Thanks.
Brought our Truck in for repair at noon and had the truck home by 5pm all fixed up. They were courteous and fast and would recommend them and will use them in the future for any other repairs.
My truck started making a noise in Westfort a few days ago. Drove straight to Gradner’s, I haven’t used them before but my Dad has multiple times and has been extremely happy (which isn’t easy). Ian’s team was down a guy but said he would do his best to get to it in a timely fashion. To my surprise, a day later the truck was fixed, the service was great; the team was extremely personable and the digital report from the technician was a great touch. The Price I felt was more than fair and they turned what could have been a stressful situation into a quick Easy fix. Will definitely be using them Again!
Customer service was good and was able to get a timely appointment. Price was competitive with other garages (in my experience, for the same job - safety inspection). Was a bit disappointed with the extra charge for 'brake inspection' and can't say I've ever experienced it where re-checking, within the same month (let alone the same day), resulted in an extra service fee. For context, I've completed the work on >20 of my personal use vehicles and have never had a charge for a re-check on the work (from dealership, family run, or chain shops). Overall, seems like a reliable family run shop, would recommend generally.