NAPA AUTOPRO – Garry’s Automotive

195 Frederica St E, Thunder Bay, ON P7E 3V4, Canada

About NAPA AUTOPRO – Garry’s Automotive

4 / 5

from reviews

    Derek Lankinen
    -
    February 22, 2024

    My truck started making a noise in Westfort a few days ago. Drove straight to Gradner’s, I haven’t used them before but my Dad has multiple times and has been extremely happy (which isn’t easy). Ian’s team was down a guy but said he would do his best to get to it in a timely fashion. To my surprise, a day later the truck was fixed, the service was great; the team was extremely personable and the digital report from the technician was a great touch. The Price I felt was more than fair and they turned what could have been a stressful situation into a quick Easy fix. Will definitely be using them Again!

    Valence Allan
    -
    February 15, 2024

    Customer service was good and was able to get a timely appointment. Price was competitive with other garages (in my experience, for the same job - safety inspection). Was a bit disappointed with the extra charge for 'brake inspection' and can't say I've ever experienced it where re-checking, within the same month (let alone the same day), resulted in an extra service fee. For context, I've completed the work on >20 of my personal use vehicles and have never had a charge for a re-check on the work (from dealership, family run, or chain shops). Overall, seems like a reliable family run shop, would recommend generally.

    Abby Sheparski
    -
    December 12, 2023

    Ian and his team have been nothing short of fantastic over the years! Most recently, I brought my vehicle in for brake repairs as well as an oil change, and I could not have asked for better service. The staff are quick and efficient, and very knowledgeable. Knowing very little about mechanics myself, I really appreciated the thorough explanation (including images) they gave me of what the issue was with my brakes prior to proceeding with the repairs. Very fair pricing, would definitely recommend!

    annee ob
    -
    March 05, 2024

    Great experience at Gradner's, again! Faith (Service Manager) and Ian (Owner) are amazing, super easy to deal with - kind and respectful! Reliable, honest, great work, great prices - highly recommended! Thanks so much, Anne O'B

    Desiree C
    -
    March 28, 2024

    Awesome service! They got me in right away, sent me a video of the ice build up issue, fixed it and got me out. Great experience and will definitely be coming back!

    NAPA AUTOPRO – Garry’s Automotive

    Our Address

    195 Frederica St E, Thunder Bay, ON P7E 3V4, Canada

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