The inside is usually filled with stacked boxes and is quite dirty. The open drive-thru window lets in a lot of flies and drive-thru customers are served much more quickly than counter customers. The service is always very slow. The location is very pedestrian unfriendly.
Don't bother going inside unless you did a mobile order or you have between 20-25 minutes to wait for your order of 2 drinks. They prioritize there mobile orders and drive through and even that can be a 15 minute wait . Horrible management of this starbucks. I would highly recommend not going here unless you got time to waste 😒
I waited for almost 30 minutes for a pistachio cold brew! However, drink was delicious and staff was polite. Two stars because drive thru is really really really slow. ** they have B rating from health Unit***
This place is great if you go through the drive through but dine in is a no go. I understand this location is very busy but I think they are slightly understaffed, waiting 30 minutes for one drink is a little excessive.There is also constantly flies:(
After waiting in line for 15 minutes I was told that it was going to be another 30 minutes for my beverage. I have attempted many times this week to order but every time the debit/credit machine is down or order ahead isn’t available. It is also very rare that when I do come here that it is timely and efficient service. It’s also rare that I get my correct order. I’ve decided to no longer even attempt this Starbucks or any Starbucks in Thunder Bay for that matter.
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