Grant Auto

178 Front St, Thunder Bay, ON P7A 4K7, Canada

About Grant Auto

4 / 5

from reviews

    Laija Beaulieu
    -
    June 07, 2024

    I would highly recommend going to Grant Auto for your vehicle repairs! Grant went above and beyond what I was expecting for my vehicle issues. He went through what the problem was, why it was happening, and how it needs to be fixed so I understood more. He also went through all his purchasing options for parts to break down the price, his shop time, and even gave suggestions for a way for it to be repaired at a local business that specializes in what the problem was to potentially save me money. He was also super fast to get back to me and really took the time to explain everything! Great place and will absolutely be going back!

    Katlyn Klassen
    -
    March 23, 2024

    I knew I was at the right place when I walked in and could smell the Sig smoke in the air. My dumb area could barely find it and had to circle the block to be sure it was the right place but this also is a good sign. Very polite and friendly and eager to share information. Customer focused price sensitivity ensuring you got the best most fair rate for work done. The exact kind of privately owned shop you want to find and work with.

    Riley Turcotte
    -
    March 20, 2024

    Grant was awesome! Got me in super quick & was fast, friendly, and well- priced! Highly recommend!

    ImKoala I.K
    -
    November 13, 2023

    I’ve been going here for a while didn’t really have a problem with grants auto much before besides the fact that they can’t buy a torque wrench they just make sure the lug nuts are tight before sending you off and tell you to come back in a couple days (which is insane because if my wheel came off and killed someone id be living with that for the rest of my life). The main issue at hand is I bought front struts for my car he installed them, I forgot to mention I wanted the used struts back so I can sell them online, grant gave them to his employee to bring them to the scrap yard without telling me before hand and when I came to pay he told me they were gone and said he would try to get them back. A couple days goes by I call to see if he has them and he says no the scrap took them. I ask for some sort of compensation as an alternative for future work that I would need he would give me a discount. He refused and when I told him he was responsible for throwing them out he said he’s not going to do any future work on my car. He claims in other reviews he wants “to work with the customer not against” yet he does this. I’d give them 0 stars if I could.

    Michelle Nicholson
    -
    August 24, 2023

    Honestly couldn't ask for better service. My daughter and I broke down and had our car towed to Grant's Auto. They squeeze us in and even picked us up from the hotel. They were fast efficient and honest. They even check in with us the following day to make sure we were okay, Thank you from the bottom of my heart we appreciate you all

    Grant Auto

    Our Address

    178 Front St, Thunder Bay, ON P7A 4K7, Canada

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