Had great service. Open and honest about pricing and approvals. Pleasant staff even when emailing about inquires they were super helpful. My bill rather high for all the repairs I had but that's out of all of our control due to part costs, etc. Extra costs due to other parts being needed again not their issue was the cars issue. But again we're open and honest and my car runs so much better and she liked her pampering that day. Thank you and would recommend as they came as a recommendation from a friend. Better than the dealership!!
Peter Cloidt
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November 11, 2024
We had a very positive experience to repair our tire. They sneezed us when other businesses quoted us two weeks or more. Will not hesitate to go back when required. Great staff.
Palwinder singh
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March 06, 2025
Hi
I visit Preferred Auto first time. Staff is very help full. And it’s good quality and quick service I got I got appointment next for my car. I will recommend this auto shop for quick service. Thank you
Wendy George
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October 03, 2024
I had purchased a used car and booked with Preferred Auto for the required safety inspection. All the employees I had contact with were AMAZING! Super friendly, super helpful, and very efficient with both the inspection and the little bit of required work. They answered any and all questions I had and I always felt that I was in good hands. Thanks Preferred Auto team! 10/10 Highly Recommend 🙂
Katherine Day Avon
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April 15, 2024
Very pleased with my experience with Preferred Auto. Excellent customer service. Super-Friendly staff.
Preferred Auto provided a tire exchange right from my home (through CAA)
Ari, the gentleman who arrived to put my summer tires on, was polite and very informative.
Will definitely be back to get my winter tires on. Thank you!
Our Address
725 May St N, Thunder Bay, ON P7C 3S1, Canada
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Had great service. Open and honest about pricing and approvals. Pleasant staff even when emailing about inquires they were super helpful. My bill rather high for all the repairs I had but that's out of all of our control due to part costs, etc. Extra costs due to other parts being needed again not their issue was the cars issue. But again we're open and honest and my car runs so much better and she liked her pampering that day. Thank you and would recommend as they came as a recommendation from a friend. Better than the dealership!!
We had a very positive experience to repair our tire. They sneezed us when other businesses quoted us two weeks or more. Will not hesitate to go back when required. Great staff.
Hi I visit Preferred Auto first time. Staff is very help full. And it’s good quality and quick service I got I got appointment next for my car. I will recommend this auto shop for quick service. Thank you
I had purchased a used car and booked with Preferred Auto for the required safety inspection. All the employees I had contact with were AMAZING! Super friendly, super helpful, and very efficient with both the inspection and the little bit of required work. They answered any and all questions I had and I always felt that I was in good hands. Thanks Preferred Auto team! 10/10 Highly Recommend 🙂
Very pleased with my experience with Preferred Auto. Excellent customer service. Super-Friendly staff. Preferred Auto provided a tire exchange right from my home (through CAA) Ari, the gentleman who arrived to put my summer tires on, was polite and very informative. Will definitely be back to get my winter tires on. Thank you!