Hi team. Yes I was impressed with the speed of my oil change service and the fact I was given priority as I had a booked appointment. Appreciated the mechanic report of needed repairs which was factual and timely. Appreciated the integrity of your team as prior experiences at other service stations often left me with extensive list of unneeded repairs, as substantiated by another mechanic. Thanks for that. I will be back.
samesamasalways - Sam Jay
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May 30, 2025
Everything done as requested. Any extras approved a head of time. Good follow up on one issue. Ryan is my trusted mechanic!
Dray Theriault
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May 16, 2025
I work out of town and only had one day to get my new summer tires fitted on my rims I called them 2 days before coming back home and they were available for me on the day that I needed it to be done. Not only availability but quick, I brought my car in at 8:15am and they were finished around 11am I’ve been to other places around Thunder Bay that’ll take either all day or be apparently booked up for the next 2 months. I recommend Preferred Auto to everyone in Thunder Bay and I will continue to be a customer.
mike mcmullen
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May 10, 2025
Outstanding Service – Highly Recommended!
I initially brought my Jeep to Lakehead Motors, where the issue was completely misdiagnosed. They recommended unnecessary repairs and even went so far as to glue the spark plug housing instead of replacing it properly. I was genuinely concerned the engine might fail.
Thankfully, I brought my vehicle to Preferred, and the difference was night and day. They accurately diagnosed the problem, fixed it correctly, and charged a fair price. Their customer service was exceptional—friendly, honest, and professional.
I wouldn’t hesitate to recommend Preferred to anyone looking for reliable automotive service. They’ve definitely earned my trust.
The Bellini
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May 19, 2025
The ladies at the front desk were very nice and treated me like a longtime customer. Their review of my car inspection was very detailed, with pictures of any outstanding issues they thought needed to be fixed. Attention to detail is important for me.
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725 May St N, Thunder Bay, ON P7C 3S1, Canada
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Hi team. Yes I was impressed with the speed of my oil change service and the fact I was given priority as I had a booked appointment. Appreciated the mechanic report of needed repairs which was factual and timely. Appreciated the integrity of your team as prior experiences at other service stations often left me with extensive list of unneeded repairs, as substantiated by another mechanic. Thanks for that. I will be back.
Everything done as requested. Any extras approved a head of time. Good follow up on one issue. Ryan is my trusted mechanic!
I work out of town and only had one day to get my new summer tires fitted on my rims I called them 2 days before coming back home and they were available for me on the day that I needed it to be done. Not only availability but quick, I brought my car in at 8:15am and they were finished around 11am I’ve been to other places around Thunder Bay that’ll take either all day or be apparently booked up for the next 2 months. I recommend Preferred Auto to everyone in Thunder Bay and I will continue to be a customer.
Outstanding Service – Highly Recommended! I initially brought my Jeep to Lakehead Motors, where the issue was completely misdiagnosed. They recommended unnecessary repairs and even went so far as to glue the spark plug housing instead of replacing it properly. I was genuinely concerned the engine might fail. Thankfully, I brought my vehicle to Preferred, and the difference was night and day. They accurately diagnosed the problem, fixed it correctly, and charged a fair price. Their customer service was exceptional—friendly, honest, and professional. I wouldn’t hesitate to recommend Preferred to anyone looking for reliable automotive service. They’ve definitely earned my trust.
The ladies at the front desk were very nice and treated me like a longtime customer. Their review of my car inspection was very detailed, with pictures of any outstanding issues they thought needed to be fixed. Attention to detail is important for me.