Had great service. Open and honest about pricing and approvals. Pleasant staff even when emailing about inquires they were super helpful. My bill rather high for all the repairs I had but that's out of all of our control due to part costs, etc. Extra costs due to other parts being needed again not their issue was the cars issue. But again we're open and honest and my car runs so much better and she liked her pampering that day. Thank you and would recommend as they came as a recommendation from a friend. Better than the dealership!!
Wendy George
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October 03, 2024
I had purchased a used car and booked with Preferred Auto for the required safety inspection. All the employees I had contact with were AMAZING! Super friendly, super helpful, and very efficient with both the inspection and the little bit of required work. They answered any and all questions I had and I always felt that I was in good hands. Thanks Preferred Auto team! 10/10 Highly Recommend 🙂
Peter Cloidt
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November 11, 2024
We had a very positive experience to repair our tire. They sneezed us when other businesses quoted us two weeks or more. Will not hesitate to go back when required. Great staff.
Joanna Leonard
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September 05, 2024
I was able to get in within a few days of calling. The team was great, shuttle service was quick! I really liked the report sent with a video showing me exactly what was wrong and the break down of my quote. Definitely would reccomend giving these guys a call!
Jason Skerget
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December 20, 2024
Great experience dealing with them. I was broke down on the side of the road call them after calling other garages they answered the phone right away, said yes drop it off. They professional and honest would go back to them in future again.
Our Address
725 May St N, Thunder Bay, ON P7C 3S1, Canada
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Had great service. Open and honest about pricing and approvals. Pleasant staff even when emailing about inquires they were super helpful. My bill rather high for all the repairs I had but that's out of all of our control due to part costs, etc. Extra costs due to other parts being needed again not their issue was the cars issue. But again we're open and honest and my car runs so much better and she liked her pampering that day. Thank you and would recommend as they came as a recommendation from a friend. Better than the dealership!!
I had purchased a used car and booked with Preferred Auto for the required safety inspection. All the employees I had contact with were AMAZING! Super friendly, super helpful, and very efficient with both the inspection and the little bit of required work. They answered any and all questions I had and I always felt that I was in good hands. Thanks Preferred Auto team! 10/10 Highly Recommend 🙂
We had a very positive experience to repair our tire. They sneezed us when other businesses quoted us two weeks or more. Will not hesitate to go back when required. Great staff.
I was able to get in within a few days of calling. The team was great, shuttle service was quick! I really liked the report sent with a video showing me exactly what was wrong and the break down of my quote. Definitely would reccomend giving these guys a call!
Great experience dealing with them. I was broke down on the side of the road call them after calling other garages they answered the phone right away, said yes drop it off. They professional and honest would go back to them in future again.